To update, use the command below (2008 and 2012 server compatible)
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w32tm /config /manualpeerlist:"ntp_server" /syncfromflags:manual /reliable:yes /update
change the ntp_server with your source
Restart the time service
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net stop w32time
net start w32time
Resync the time
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w32tm /resync
Verify your sync status
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w32tm /query /status
Commands above should be fine if your sources are working correctly and/or your connection is OK (firewall or Microsoft Forefront can be an issue also). The commands below can help with troubleshooting
To list out peers
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w32tm /query /peers
To list out NTP Sources:
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w32tm /query /source